Nondiscrimination & Language Assistance

Discrimination is Against the Law

Torrance Health Association complies with the applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Torrance Health Association does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.

Torrance Health Association:

• Provides free aids and services to people with disabilities to communicate effectively with us, such as:
  • Qualified sign language interpreters
  • Written information in other formats (large print, audio, accessible electronic formats, other formats)
• Provides free language services to people whose primary language is not English, such as:
  • Qualified interpreters
  • Information written in other languages

If you need these services, contact:
Ingrid Cobb, Assistant General Counsel
3330 Lomita Blvd.
Torrance, CA 90505
(310) 325-9110, TTY 800-643-2255 (Client ID 201142), 310-784-4801
ingrid.cobb@tmmc.com.

If you believe that Torrance Health Association has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with Ingrid Cobb, Assistant General Counsel, 3330 Lomita Blvd.,Torrance, CA 90505, (310) 325-9110, TTY 800-643-2255 (Client ID 201142), 310-784-4801, ingrid.cobb@tmmc.com. You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, Ingrid Cobb, Assistant General Counsel is available to help you.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office of Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:

U.S. Department of Health and Human Services
200 Independence Avenue, SW Room 509F
HHH Building
Washington, D.C. 20201
1-800-368-1019, 800-537-7697 (TDD)

Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.

Interpreter Services